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Returns & Exchanges:

All of your artworks are custom printed to order each and every time. For this reason we cannot accept returns, exchanges or change of mind as Studio Walls does not hold stock. 

Shipping:

Australia - Express Shipping:
Free Express shipping Australia-wide on all orders. Given each order is printed on demand, delivery to Australian addresses will take roughly 10-14 business days. 
All orders receive an Australia Post tracking number so that you can track your order once it has been shipped

International - Express Shipping: 
Express postage worldwide is charged at a flat rate of $40.00 AUD and will take roughly 8-21 business days for all purchases. All orders receive an Australia Post tracking number so that you can track your order once it has been shipped. 

DHL Express Shipping: 
If you require your artworks urgently or you are working to a particular deadline please contact Studio Walls for a DHL Express courier quote.

Important Note:
Studio Walls Pty Ltd is not liable to pay any duties and/or import - customs taxes that may be issued by the destination country receiving a purchased artwork.
Studio Walls Pty Ltd will not be accountable and/or liable
for artworks that are lost during international shipment. 

 
Colour Representation:

Although we endeavour to represent the truest colours of the actual artwork on screen, the nature of digital computer screens and phones means exact colours may vary.

What Material Do You Print On?

Artworks are printed on beautiful 308gsm fine art paper with an uncoated, matte finish. Each artwork is printed to order with specialist printers using archival quality inks on museum grade fine art paper. This ensure each artwork produced is of exceptional quality and colour depth. All artworks on Studio Walls have been created and printed in Naarm/Melbourne, Australia.

How are the artworks shipped?

Each print order is carefully rolled in acid-free archival paper and then packaged in a protective cardboard tube for secure worldwide shipping. Every order comes with a hand-written thank-you note and a certificate of authenticity.

How many editions are there of each artwork?
 
All print artworks are sold in a limited edition of 100 prints per size and colourway. Each limited edition artwork is hand-signed and numbered with its own edition number by Caroline Walls. 

Will my artworks fit in store-bought/ready-made frames?
 
Yes, all of the A-Sized prints (Small - A3, Medium - A2, Large - A1, Extra large - AO) are all standard frame sizes that can be purchased ready-made.

Can Studio Walls frame my artworks?

We do not frame artworks and only sell unframed prints on paper. If you would like framing ideas and suggestions please view our framing page here.
Alternatively, if you are Melbourne based we highly recommend contacting framing business 'United Measures' for a framing quote. Studio Walls uses them for all of their framing needs and they ensure exceptional materials and attention to detail.

How long will my order take to arrive?

Each artwork is printed to order each and every time so please expect a turnaround time of 10-14 days within Australia and 14-21 days worldwide. Studio Walls does not hold stock but if you are needing artworks delivered by a particular deadline please get in touch prior to placing the order and we will endeavour to accomodate your timing.

Can you print a custom size?

Yes, Studio Walls can print custom sizes. 
If you are looking for an artwork of a specific size for a particular space send us an email and we can provide you with a quote.

Where do you ship to?

Studio Walls ships all of their pieces worldwide and we love seeing where our artworks find new homes.

Terms & Conditions:

Copyright:
All images used on this website are the property of Caroline Walls/Studio Walls Pty Ltd and must not be reproduced without expressed written permission. Any unauthorised reproduction will result in legal proceedings.

Import Duties & Taxes:
Caroline Walls/Studio Walls Pty Ltd is not liable to pay any of the buyers international import taxes or duties associated with the purchase and delivery of the artwork/s to the destination country. The buyer assumes all responsibility for these possible costs. We recommend speaking with your local customs department is you are concerned about any artwork import taxes or duties associated with the purchase of an artwork from this website.

Payments:
All payments are taken in Australian Dollars ($AUD), and are charged at the current exchange rate. 

Privacy/Security:
A buyer's information is 100% secure and is not shared with the seller. None of your information can be used outside of this site and credit card details are not collected. 

Returns & Exchanges
All of your artworks are custom printed to order each and every time. For this reason we cannot accept returns, exchanges or change of mind as Studio Walls does not hold stock. 

Availability